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New telephone number for Clacton-onSea test centre

Posted 29 February 2024 — Anyone

New telephone number for Clacton-onSea test centre banner

The contact telephone number for Clacton-on-Sea driving test centre (DTC) has changed

The old number will no longer be active so please update your contact details. 
The DTC telephone number is given to candidates so they can contact their local driving test centre if there is bad weather on the day of their test. 
The new telephone number for Clacton-on-Sea DTC is:
020 44570 2700

The new contact number has an 020 code, which will appear as a London number. However, you will be connected directly to your local DTC, as usual.
The new number is not routed through DVSA’s contact centre.

Please let your pupils know
We have contacted candidates who have a test booked at Kirkcaldy DTC to let them know the new number they should use in the event of bad weather. 
If you have booked a test on behalf of your pupil, please let them know about the change in contact number. 

Further changes
DVSA are investing in VOiP technology because it allows calls to be made using a broadband Internet connection instead of a regular landline.
We are introducing this technology to all of DVSA’s driving test centres over the next few months. We will contact you to confirm additional new numbers in due course.  
This will improve the quality of the calls to DVSA.