Enquiry Manager launches saving ADIs hours

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DUNDEE, UNITED KINGDOM. We are excited to introduce a brand new part of GoRoadie Pro; Enquiry Manager.

Rather than getting into a back and forth over the course of a day or two with a potential new client, every GoRoadie Pro customer has their own, bespoke link that can be shared along with a polite message.

Enquiry Manager collects all the required information for you: Contact details, pickup location, past experience, Covid vaccination status, special needs, even theory or practical test dates, if booked (which in some cases is an early red flag).

It’s that easy. You'll then get a message when the prospective student has completed all their information. Then just decide if you want to accept, add to your waiting list or decline them – all with a tap of a button.

“This feature is game-changing. I'm going to save hours each week not having to text back asking for extra details!” - Terry Cook, The Instructor Podcast

Frequently Asked Questions

What happens if I say no to the new customer?

We send a polite message saying that your availability isn’t a match, so no need for you to write a reply, or if you choose to, you can send a custom response.

Do you offer learners I decline to other instructors?

No, these are your contacts. We work with hundreds of instructors across the country, so if you’d like us to offer the pupil to someone else, you can let us know.

My waiting list is already overflowing, how can Enquiry Manager help with that?

GoRoadie Pro maintains your waiting list automatically. We check in with your potential pupils every few weeks. If they’ve found another instructor, we let you know and archive them. This means your list is always fresh and up to date, so you know you’re getting in touch with a true potential new start.

What happens if a pupil's availability changes?

When we check in, we always ask if there have been any changes to their availability. If there has been, this is updated and shows directly in your waiting list.

Can I get paid up-front?

Yes, if you accept a pupil, you can choose to offer them a date and time and ask the pupil to pay online. On the date of the lesson, you’ll receive your full rate in your bank account. You can also do this manually and get paid directly.